Shipping policy

Thank you for shopping with us!

All of our items are made to order, which means each piece is created especially for you after your order is placed.

Processing Time:

Orders are typically processed within 1-4 business days before shipping. During holidays, sales, or periods of high order volume, processing times may be slightly longer.

Shipping:

Once your order has shipped, you'll receive a confirmation email with tracking information.

Shipping times are determined by the shipping carrier and are estimated at checkout. While we do our best to get your order to you as quickly as possible, we are not responsible for delays caused by shipping carrier, weather, holidays or other circumstances beyond our control.

Incorrect Shipping Address:

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

If you notice an error, contact us as soon as possible. If your order has not yet been processed, we'll do our best to update the address.

Lost or Stolen Packages:

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier first. If you need assistance, feel free to reach out and we'll do our best to help.

If a package is returned to us due to an incorrect address or because it was unclaimed, the customer is responsible for any additional shipping cost to have the order resent.

Thank you for supporting our small business! We truly appreciate your order and can't wait for you to receive it.